Building progfessionals
We handle third party claims with a Delegated Claims Authority (DCA) from Lloyd's for a Syndicate for building professional such as certifiers and inspectors.
CPE Specialty
We handle first party claims with a Delegated Claims Authority (DCA) from Lloyd's for for the logging, transport and crane industry.
We handle motor claims, and have specialist offerings including heavy motor claims in the plant hire industry (CPE) including both wet and dry hire, waiver and contractual issues.
The claims staff at ToPAz have many years’ experience in handling Casualty Liability claims, Professional Indemnity, D&O, A&H, Property, Strata, and Financial Lines in Australia.
We have a close working relationship with law firms in every State allowing us to select the right firm for the right claim based on experience and location.
We actively manage all claims to ensure the defence costs are minimalised and proportionate to the claim.
As ToPAz uses its own bespoke shared platform, with no delays in the decision-making process or tactical management of the notification.
ToPAz has local contacts and knowledge, coupled with an in depth understanding of the London market and the requirements of Lloyd’s and London market insurers.
We have a DCA with Lloyd's for a binder for Property and Personal Injury, Professional Indemnity and Accident and Health coverages.
We manage non-litigated and minor litigated claims focussing on early resolution. Where necessary and when underwriters request it, we engage lawyers to provide an estimate or an opinion on coverage or liability.
We mange
We handle indemnity disputes in AFCA (formerly FOS), making submissions and responses to Lloyd’s Australia. If coverage Counsel is required, we appoint in accordance with
In order to minimise expense, we do desktop factual investigations, collecting CCTV, relevant contracts, statements, photos and video. Although licensed to undertake investigations where on site visits are required and the cost of the claim mandates it, we seek instructions to appoint a loss adjusters or factual investigators.
We have a panel of builders, glass installers and assessors to manage property claims at all levels.
We fast track minor property claims under AUD$5,000.
We have expertise in claims involving the following issues:
Mike Roberts has extensive experience in the strata industry in terms of claims, coverage advice, policy wordings and recoveries, acting for major strata coverholders in Australia.
Our staff have handled matters involving claims
We have handled licencing matters in consumer tribunals VCAT, VCAT and QCAT.
We handle clams involving contingency sums for fractures and specified events.
We manage claims involving ongoing weekly payments, medical examinations, arrange surveillance and assist with recoveries where the incident gives rise to liability in motor accident or workers compensation claims.